Meet our mentors and surveyors
The value of quality assurance of the services provided by APCC members is a key element of the Association’s strategy and sustainability. The Standards for Palliative Healthcare Services are available free of charge, with mentorship provided to members to support them in reaching accreditation status.
Experienced surveyors facilitate the programme of accreditation and mentorship, and the apprentice surveyors training programme was launched in 2025 to grow the capacity of the APCC Accreditation Committee.
We are honoured to showcase the current APCC mentor and surveyor team and will update this page as the apprentice surveyors reach their surveyor qualification goal.
The path to excellence
For insights into the journey of members towards attaining accreditation.
Hilary Grey
Mentor & Surveyor
It is wonderful to see other Hospices around the country and help them implement standards….
Tersia Burger
Mentor & Surveyor
In a hospice setting, a mentor plays a critical role in providing guidance, support, and knowledge to less experienced…
Warren Oxford-Huggett
Mentor & Surveyor
I have been providing mentorship for member organisations for a number of years now….
Susan Schutte
Surveyor
As a systems driven, big picture thinker with a passion for palliative care, I appreciate that the COHSASA Standards…
Fran Tong
Surveyor
As a former social worker and counsellor, transitioning more fully into mentorship when employed by the then-HPCA (2008)….
